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Products / Services Terms & Conditions


Registration is on a first-come-first-served-basis. All registrations MUST be accompanied with the full payment.


We will not be responsible for any FLIGHT DISRUPTION but once you are already in Sabah, our office will help with arranging for you to go to the airline or ticketing office to solve your airline ticket or booking issues.


We will not be responsible if you or any member of your team are not allowed to enter Sabah because of Passport or Immigration non-compliance or issues.


We do allow for delays in arrival, for example, because of flight delays or other reasons up to a maximum of three days only. If you do not arrive after three days of the original booking then we will consider you are not coming and we will cancel all hotel and Golf bookings. However, if your arrival is delayed for less than 72 hours, we will rearrange the Golf and Visit schedule.



Refund Policy


Fifty Percent Refund is allowed if cancellation is made not less than two weeks of booking and payment.


If the cancellation is made not less than two weeks after booking and payment, you can still request for transfer to join another group on another date if that group is less than 28 pax. This will be charged a processing fee of US$50 for the transfer to another group and a new date.


If you cannot come to Sabah after a booking is confirmed and paid, a Replacement is allowed if Fiona Travel & Tours is notified not less than the two week period mentioned above. A US$50 processing fee is charged for replacement of guest.


All replacements must be made by fax to (+6) 088 732 015 or email to This email address is being protected from spambots. You need JavaScript enabled to view it.. Telephone call is accepted but must be followed by email or fax because we will rely on the email or fax in the event of legal dispute.


If a Certificate of Attendance is given, any replacement of certificate due to errors in name or identification card number wrongly filled by participant/representative during registration or loss of certificate will be charged an administrative fee of US$20.00 per copy.



Website Privacy & Policy


All information and representations in this web site are subject to changes by the authorities and the company.


The particulars here do not constitute any part of the offer or contract. Whilst every care has been taken in providing the information given here, the owner, managers and their agents cannot be held responsible for any inaccuracies.


All plans, information & specifications contained in the web site are subject to change and / or amendment as may be required by the relevant authorities.


The administrator and operator of this website shall not be liable for any loss or damage caused by the usage of any information obtained from this website.


All information in this web site is copyright by Fiona Travel & Tours Sdn Bhd.


All images and/or pictures used on this website are owned by Fiona Travel & Tours Sdn Bhd. Any permission for use of any images and/or pictures can only be given after a written permission by the management of Fiona Travel & Tours Sdn Bhd.



Fiona Travel & Tours Management

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